About Caribbean Boat Concierge

To us, the best part of any USVI vacation is the time you spend out on the water. So we built Caribbean Boat Concierge to make that part of your trip effortless.

Our Story

Hi! We’re Michaela and Tyler. We met in the USVI many years ago while working in the luxury travel industry. After Hurricanes Irma and Maria, we traveled throughout the U.S. with our corporate careers until we were able to return to the Caribbean. When we moved back in 2020, we arrived with a new sense of purpose: to share our love with the Virgin Islands with every traveler who found their way here.

For the past 6 years, we’ve been the #1 trusted resource for travel in St. Thomas and St. John — and now we're doubling down on the experience we (and you!) love the most: BOATS!

To us, the best part of any USVI vacation is the time you spend out on the water. So we built Caribbean Boat Concierge to make that part of your trip effortless.

We make it a point to only partner with seasoned, licensed, and insured charter operators who can genuinely deliver an unforgettable day on the water. Every listing on our site has been vetted by us personally. If they're here, we trust them with our friends and families — and we think you will too.

From curated boats, trusted captains, and a seamless booking experience backed by genuine local expertise, we are here to curate the BEST day of your vacation!

Meet Your Boat Concierge Team

Michaela Miller

FOUNDER & CEO

Favorite beach in the USVI: Magen’s Bay

Boat personality: Lounging on a luxury yacht with a La Croix

Always on my boat playlist: Song for the Saints - Kenny Chesney

Favorite boat pun: “At the helm of a business that's making waves”

Most used emojis: 🌴🏄🏼☀️

Tyler Miller

FOUNDER & Chief PARTNERSHIPS OFFICER

Favorite beach in the USVI: Sapphire Beach for the St. John Views

Boat personality: Need for speed, get me to the next stop

Always on my boat playlist: All things Bad Bunny

Favorite boat pun: “Knot a bad way to spend the day”

Most used emojis: 🚤🐢🏝️

Kate Cleveland

CHIEF OPERATIONS OFFICER

Favorite beach in the USVI: Maho Bay

Boat personality: Equal parts saltwater adventure and island chill

Always on my boat playlist: Jammin - Bob Marley

Favorite boat pun: “I like my water the same way I like my lifestyle; a little salty, a little adventurous, and best enjoyed from the deck of a boat.”

Most used emojis: 👙☀️⛵️

Nicole Kelley

CHIEF MARKETING OFFICER

Favorite beach in the USVI: Cinnamon Bay

Boat personality: Laying on the bow of a luxury yacht with a 🍹
Always on my boat playlist: Santeria - Sublime

Favorite boat pun: “Whatever floats your boat”

Most used emojis: 🐡🛥️😎

Trusted by travelers like you

Real experiences from guests who’ve explored the islands with us

I was truly blown away by the quality of service, professionalism, attention to detail, and thoroughness we received from Melissa. She was outstanding in every way. Her insights and knowledge of St. John and everything it has to offer were incredibly helpful. I can’t say enough about the amazing service Caribbean Boat Concierge provides. I highly recommend them and will definitely use them again on our next trip. Thank you for helping us create incredible lifetime memories!

Chris S

I was referred to Michaela while searching for a boat for a last minute trip that still needed a lot of planning. Michaela went above and beyond. She was always polite, accommodating and quick to respond. I wouldn't hesitate to refer anyone to her. I am a raving fan. Thank you Michaela!

Tanya C

We had such an amazing experience booking with Caribbean Boat Concierge! I would most definitely recommend them to anyone looking for assistance with booking your perfect day or your whole visit. We will absolutely be booking through them in the future when we return!

Kathryn N

We were hesitant to take the top recommendation for a catamaran charter since it was at the top of our budget and the company was not one that pops up immediately in search results. With this being our first experience with Caribbean Concierge, we had some doubts. Boy, we couldn't have been more wrong! Captain Pat, First Mate Mariah, and our four-legged friend Jeep were a **FANTASTIC** match for our party of 10. Michaela knew **EXACTLY** what would fit our budget and personalities!

Neal F

Amazing experience with this team. We booked a private charter to the BVIs which was absolutely wonderful. Could not recommend more highly...made the trip a breeze and just such a pleasant person to deal with. 1000% recommend.

Tim S.

Our vacation was amazing! My family got to swim with turtles in crystal waters, and my son has a memory to last his entire lifetime. I would recommend Caribbean Boat Concierge time and time again and already have to family members looking to book a trip after seeing our vacation pictures! When we go back, there is no one else I'd use.

Candace D.

Thank you to Caribbean Boat Concierge for helping us plan the best vacation excursions! We sailed 1/2 day on Sail Meow and had the best time! We ended our day with a stop at Pizza Pi which was delicious and so fun for all on board! We had a full day charter on Second Wind which was a spectacular day! Captain Scott was awesome as was first mate Gerald! We had children aboard and they made certain we were all safe and had a wonderful day! Capt. Scott was able to take us to private beaches so we could enjoy the islands in the best way possible! Thank you again for making our vacation extra special!

Joe W.

We LOVE Caribbean Boat Concierge, we've gotten help from Michaela and her team for years! Michaela always goes above and beyond—she’s the kind of person who would probably pack your suitcase for you if you asked (or at least send you the perfect packing list)! It’s like having a friend on the island who just happens to be incredible at planning . We truly love them and wouldn’t think of using anyone else. Highly recommend!

Camilla J.

Our experience with Caribbean Boat Concierge was outstanding! Melissa and Michela were absolutely superb—if I could leave a 10-star review, I would. They were incredibly accommodating, responsive, and made sure every one of our requests was met with care and professionalism. Their attention to detail and level of service truly made our trip unforgettable. Highly recommend!

Lovie P.

I can’t say enough amazing things about working with Michaela and Mel. They were super responsive and genuinely listened to what I wanted. They booked us a catamaran trip that departed right from our resort, and I highly recommend doing that — such an incredible experience! I’ll definitely be using Caribbean Boat Concierge for every future trip to St. Thomas. They made the whole process so easy and stress-free, which let me truly relax and enjoy my vacation.

Meghan S.

To be short and right to the point, Melissa was FANTASTIC! She provided a great recommendation for an excursion to the Baths and Soggy Dollar. It was a simple process and a great experience. She is so knowledgeable about St. Thomas and St. John. I would highly recommend Caribbean Boat Concierge.

Paul Y